Privacy Policy
Last updated: September 30, 2025
This Privacy Policy describes how KART ProCare (hereinafter “the Site”, “we”, “us”, or “our”) collects, uses and discloses personal data when you visit kart-podo.eu (the “Site”), use our services, make purchases, or otherwise interact with us through the Site (together, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services — whether you are a customer, visitor of the Site, or another person whose data we process under this Policy.
Please read this Privacy Policy carefully.
Changes to the Privacy Policy:
We may update this Policy from time to time, including to reflect changes in our practices, or for operational, legal, or regulatory reasons. If we make changes, we will publish the updated policy on the Site, change the “Last updated” date, and take other actions as required by law.
How We Collect and Use Your Personal Data:
To provide the Services, we collect certain data, as explained below. The specific amount of data collected and used depends on how you interact with us.
In addition to the purposes explicitly listed below, we may use the data we collect about you for:
- communication with you;
- providing and improving the Services;
- complying with legal obligations;
- enforcing the terms of service;
- protecting our rights, the rights of users, and others.
Data You Provide Directly
- Contact details: name, address, phone number, and email address;
- Order data: billing name, billing address, shipping address, payment confirmation, email, and phone number;
- Account data: username, password, security questions, and other information for account security;
- Purchase data: products you view, add to cart, save in your account (e.g., reward points, reviews, recommendations, gift cards), or purchase;
- Support data: the content of your messages when contacting us.
For some functions of the Services, we require you to provide certain information about yourself. You may decline to provide it, but this may limit access to certain features.
Usage Data
We may automatically collect certain information about your interaction with the Services (“usage data”), including by using cookies, pixels, and similar technologies. This may include:
- device and browser data;
- network connection details and IP address;
- other information about your interaction with the Site and your account.
Third-Party Data
We may also receive information about you from third parties, including:
- services that support our Site and Services;
- payment systems that process account, card, and billing address data for orders;
- partners and advertising platforms that use tracking technologies (pixels, SDKs, cookies) when you interact with our Site, newsletters, and ads.
All information received from third parties is processed in accordance with this Policy. (See also the “Third‑Party Websites and Links” section.)
Cookies
Like many other websites, we use cookies on our Site kart-podo.eu. Detailed information about the cookies we use in our online shop is available at: https://www.shopify.com/legal/cookies.
We use cookies to operate and improve our Site and Services (including saving your actions and preferences), to conduct analytics, and to better understand how users interact with the Services (which aligns with our legitimate interest in managing, improving, and optimizing the Services). In addition, we may allow third parties and service providers to use cookies on our Site to personalize Services, products, and advertisements on our Site and other platforms.
Most browsers accept cookies by default. However, you may change your browser settings to delete or block cookies. Note that deleting or blocking cookies may impair your user experience and cause some functions and services — including certain features — to work improperly or become unavailable. Also, blocking cookies does not guarantee full prevention of data transfer to third parties (e.g., our advertising partners).
How We Share Personal Data
In some cases, we may share your personal data with third parties for purposes such as contractual performance, on legal grounds, or for other reasons provided under this Policy. These cases include:
- service providers and contractors acting on our behalf (e.g., IT support, payment processing, data analytics, customer support, cloud storage, order fulfilment, and delivery);
- our business and marketing partners to provide Services and display advertisements. They process your data according to their own privacy policies;
- when you instruct or consent to the transfer of information (e.g., for product delivery or using social login);
- affiliated entities or companies within our group, based on our legitimate business interest;
- in the context of a business transaction (e.g., merger, acquisition, insolvency), to comply with legal obligations (e.g., court orders), to enforce service conditions, and to protect our rights, users’ rights, or the rights of others.
We disclose the following categories of personal data for the above purposes:
- Identifiers: contact data, order details, and account data;
- Commercial information: purchase and support data;
- Internet & network data: usage data;
- Geolocation data: for example, derived from IP address or other technical means.
The data may be shared with:
- providers and contractors (e.g., ISPs, payment systems, logistics partners, support and analytics providers);
- business and marketing partners;
- affiliated entities.
We do not use or disclose your personal data for directly identifying marketing purposes without your consent. Transfers for marketing purposes are only made with your consent.
Third‑Party Websites and Links
Our site kart-podo.eu may contain links to third-party websites or online platforms. If you follow such links, please review their own privacy and security policies, as well as their terms of service. We are not responsible for the security or accuracy of content on external sites.
Information you provide in public or semi-public spaces (e.g., social networks) may be accessible to other users and third parties, independently of us. A link to a third-party site on our Site does not imply endorsement or affiliation, unless explicitly stated.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal data from children. If you are a parent or legal guardian of a child who has provided us with personal data, you may contact us to request deletion.
At the time this Policy became effective, we have no knowledge of data belonging to persons under the age of 16 being transferred to us without parental consent.
Security and Data Retention
Please note that no security measure is 100% effective or impenetrable, and we cannot guarantee “perfect” protection. Additionally, data transmitted to us may be insecure during transmission. We recommend not using unsecured channels for sending sensitive or confidential data.
How long we store your data depends on various factors, such as account management, provision of the Services, legal obligations, dispute resolution, or other policies.
Your Rights
Depending on your country of residence, you may have some or all of the rights listed below regarding your personal data. These rights are not absolute and may be limited in certain cases by law:
- Right of access / information: you may request access to the personal data we hold about you, including how we use and share it;
- Right to deletion: you may request us to delete your personal data;
- Right to correction: you may request correction of inaccurate data;
- Right to data portability: you may receive a copy of your personal data and, in some cases, request its transfer to another party;
- Right to object to sale, transfer or targeted advertising: you may ask us to stop “selling” or “sharing” your data, or processing for targeted ads. If you access our site with a Global Privacy Control signal enabled, we treat it (depending on your location) as an objection to data sale/transfers for that device and browser;
- Right to restriction of processing: you may ask us to limit how we use your data;
- Right to withdraw consent: if we process your data based on your consent, you may revoke it at any time;
- Right to appeal: if we deny your request, you may appeal our decision;
You can exercise these rights through our site kart-podo.eu or by contacting us via the contact details below.
We will not discriminate against you for exercising your rights. To verify your identity, we may ask for certain information (e.g., email or account data) before responding. You may also appoint an authorized representative to act on your behalf — we may require proof of their authority and your identity. We commit to responding within legally required timeframes.
Complaints
If you have concerns about how we process your personal data, please contact us using the information below. If our response does not satisfy you, in certain jurisdictions (e.g., within the EEA), you may file a complaint with your local data protection authority.
International Users
Please note that your data may be transferred, stored, and processed outside your country of residence, including in jurisdictions where our staff, partners, or contractors operate.
When transferring data outside Europe, we rely on recognized safeguards such as Standard Contractual Clauses (SCCs) of the European Commission or their UK-equivalent, unless the destination country has an adequacy decision.
Contact Us
If you have questions about this Privacy Policy, you can contact us at:
- Email: kart.podo@gmail.com
- Address: Bergstraße 1C, 63579 Freigericht, Germany
- Phone: +49 160 6339878
- Website: https://kart-podo.eu
In accordance with applicable law, unless otherwise stated, we are responsible for the processing of your personal data.